A housekeeping hierarchy chart is a visual representation of the organizational structure and relationships within a housekeeping department. It outlines the various roles and responsibilities of each position within the department, as well as the chain of command and reporting structure.
At the top of the chart is the housekeeping manager, who is responsible for overseeing the entire department and ensuring that all tasks are completed efficiently and effectively. The manager is often responsible for hiring and training new staff, setting departmental goals, and coordinating with other departments within the organization.
Under the manager are the assistant managers, who are responsible for supervising the housekeeping staff and ensuring that all tasks are completed to the highest standards. They may also be responsible for managing budgets, ordering supplies, and handling customer complaints or concerns.
The next level on the chart is the team leader, who is responsible for overseeing a specific group of housekeepers. They may be responsible for assigning tasks, monitoring progress, and providing feedback and support to their team.
Below the team leaders are the housekeepers, who are responsible for performing the day-to-day tasks involved in keeping the facility clean and organized. This may include tasks such as making beds, cleaning restrooms, vacuuming carpets, and restocking supplies.
In addition to these core positions, there may also be other positions on the chart, such as laundry staff and maintenance staff, who are responsible for specific tasks within the housekeeping department.
Overall, the housekeeping hierarchy chart is an essential tool for ensuring that the housekeeping department runs smoothly and efficiently. It helps to clearly define roles and responsibilities, establish a chain of command, and facilitate communication and coordination within the department. By following a well-organized hierarchy chart, housekeeping staff can work together effectively to provide the highest level of service to guests and maintain a clean and welcoming environment.
Housekeeping Department Organizational Chart
It is good to remember that your last look in the mirror will be the guests first look. In the case of a chain of hotels, the executive housekeeper also reports to the director of housekeeping, who heads the housekeeping departments in all the hotels of that chain. To save typing, make most variable names one or two letters. The key to the floor pantry is kept with the GRA of the floor and a duplicate is with the floor supervisor. Which of the following is valid advice for naming variables? To avoid conflict with names that others are using, use unusual or unpronounceable names. Good, do some laundry.
Organized in a similar fashion to Maslow's Hierarchy of Needs, the most basic cleaning requirements are on the bottom. This template allows you to properly disseminate your employees to their specialized responsibilities with no hassle since it includes evocative formats and content that you can effortlessly modify according to your developing demands. Housekeeping Department Organization Chart - Large Hotel Small Hotel Medium Hotel Chain Hotel The Also, a copy of the chart should be posted in an area so that all housekeeping staff can see where they 1. Laundry in the washer? Hair must always be clean and in case of long hair, should be tied up. It also provides the housekeeper with the privacy to counsel her staff or hold departmental meetings.
Layout of the Housekeeping Department : Organisation Chart of the HK Department
. The linen room should have a counter across which the exchange of linen takes place. The only difference would be that the uniform room would have adequate hanging facilities as many uniforms are best maintained when hung. There are linen and uniform supervisor, desk control supervisor, floor supervisor,night supervisor, public area supervisor and horticulturist below assistant or deputy Housekeeper. The housekeeping department in a hotel is headed by the executive housekeeper. If the house policy is to contract out all tailoring and mending work, the tailor room could be avoided.
Hierarchy of Housekeeping in small, medium, large and chain hotels
To maintain your independence, shun the conventions of your organization. A separate uniform room may depend on the volume of uniform in circulation. Housekeeping is an arduous task, so don't make it more stressful. It is the main communication centre from where co ordination is maintained with various departments. To make names easier to read, separate long names by using underscores or capitalization for each new word. It should have adequate shelves, easily accessible, to stack all linen. The deputy housekeeper assists the executive housekeeper and, depending on the size of the property, there can also be assistant housekeepers who look after the various areas of responsibility in the hotel, that is, floors, public areas, the linen room, and desk control.
It is from here that all information is sent out and received concerning the department. The Housekeeping Organizational Chart in a Medium hotel also contains multiple supervisors for each section of the housekeeping like the Laundy, Desk Control, Floor Supervisor, Public Area Supervisor etc. The floor pantry should keep one full set of linen for that floor over and above what is in circulation in the room. It is the nerve centre for coordinating with FO, Banquets, etc. Housekeeping Department Organizational Chart - Chain Hotel or Group of Hotels The housekeeping department in a large The deputy housekeeper assists the executive housekeeper and, depending on the size of the property, there can also be assistant housekeepers who look after the various areas of responsibility in the hotel, that is, floors, public areas, the linen room, and desk control. To distinguish the charges of individuals on your business, and establish a reliable connection towards your workforce, use our Housekeeping Organizational Chart Template. Since the floor pantry is used to stock expensive items such as linen, cleaning equipment etc, it should remain locked at all times when not in use.
Housekeeping Department Hierarchy in small, medium, large and chain hotels
In a smaller hotel uniform room may be combined with the linen room. The control desk is a point where all staff report for duty and check out at the duty end. It is the nerve centre for the floor. It should be large enough to accommodate sewing machines, an ironing table, work table and place for items to be repaired or stitched. Savor it with free standard Google fonts and streamline your process since this template is downloadable into various file formats and devices and printable via personal and commercial printers. You can work your way all the way up the hierarchy until your floors are clean and you've started on the extras like deep and detail cleaning.
Use The Hierarchy of Cleaning to Prioritize Chores
Further down the Housekeeping organizational structure, we have the 2. In the case of a chain of hotels, the executive housekeeper also reports to the director of housekeeping, who heads the housekeeping departments in all the hotels of that chain. An organization chart is a schematic representation of the relationships between positions within an establishment, showing where each position fits into the overall organization and illustrating the divisions of responsibility and lines of authority. It should always be remembered that a ready smile on the face wins many a battle. Executive housekeeper is the head of housekeeping department with deputy Housekeeper or assistant Housekeeper below him.
HKFIRSTSEM: organization chart of housekeeping department
A pleasant personality is the result of good grooming and good presentation in front of guests. It is equipped with shelves , cupboard , hangers. Further down the Housekeeping organizational structure, we have the Room boys, Housekeeping Attendants, Laundry Attendants, Gardeners, Tailors, Trainees, Apprentice etc. Already took a shower? Each guest floor must have floor pantry to keep a supply of linen, guest supplies, equipments, etc for that floor. It should also be securely locked to avoid pilferage.
Housekeeping staffs report at the start and end the shift from there. It must be cool and dry with sufficient stock of clothes. The room should have ample built-in shelves, cupboards with locks to store all files. Always remember executive housekeeper is the head and below him there are assistantHousekeeper and deputy Housekeeper who supervises different supervisor. Normally it is air conditioned.
Further down the Housekeeping organizational structure, we have the Housekeeping Department Organizational Chart - Business Hotel 5. It must be an independent cabin to provide the Housekeeper with silence to plan his work. Download our Housekeeping Organizational Chart Template immediately! The Housekeeping Organizational Chart in a large hotel also contains multiple supervisors for each section of the housekeeping like the Laundy, Desk Control, Floor Supervisor, Public Area Supervisor, Night Supervisor etc. Generally the volume of soiled laundry is very high in big hotel. Small Notebook, a lifestyle simplification and organization blog, has shared a clever hierarchy chart to help you focus on what cleaning tasks are important.
